​Odor, Dust, & Visible Emission Complaints

Mecklenburg County Air Quality (MCAQ) responds to requests for service involving objectionable odors, excessive dust, or visible emissions.  Complaints received during business hours are investigated as soon as possible.  After-hour complaints are followed up on the next business day.  Review MCAQ's Complaint Response Frequently Asked Questions.

How Do I Report an Air Quality Complaint?

Complaints regarding an odor, dust, or visible emissions can be submitted online or by calling 704-336-5430. To properly investigate, our team of specialists need as much information as possible: 

  • A thorough description of the issue

  • Date and time of the incident

  • Frequency and duration of the issue

  • Suspected source(s)

  • Your contact information for follow-up