Get Help with an Air Quality Concern
Odor, Dust, & Visible Emission Concerns
Mecklenburg County Air Quality (MCAQ) responds to requests for service involving objectionable odors, excessive dust, or visible emissions. Reports received during business hours are investigated as soon as possible. After-hour reports are followed up on the next business day. Review MCAQ's Complaint Response Frequently Asked Questions.
How Do I Report an Air Quality Concern?
Concerns regarding an odor, dust, or visible emissions can be submitted online or by calling 704-336-5430. To properly investigate, our team of specialists need as much information as possible:
- A thorough description of the issue
- Date and time of the incident
- Frequency and duration of the issue
- Suspected source(s)
- Your contact information for follow-up